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After years of experience in the solid surface industry, the owners of EMS became overwhelmed with the amount of leftover stock taking up needed space and, at the same time, the constant searching for pieces of material that were the perfect size for a job. Needless to say, the cutting charges were becoming a frustration.

EMS is personally interested in the success of its members, as well as the success of this service. There is no doubt that the small fees being charged for this membership are a drop in the bucket compared to the potential savings that can result from just a few transactions. We encourage you to write us with your stories and testimonies of success. We anticipate a lot of happy letters!

While EMS is based in the beautiful state of Florida, it expects members from all 50 states. The solid surface industry is booming – especially in this day of home remodeling as an alternative to selling. Any idea that can save significant amounts of money is a welcome thing for our industry – or for any business. EMS is that idea!

Our goal? To be of great assistance to your business and to get rid of our stockpile!! We are excited about the potential savings that everyone will experience!

Please review some of our frequently asked questions or use the contact form at the bottom of this page:


Frequently Asked Questions

• What is the monthly processing fee for?

There are many costs associated with running a website, administering accounts, and providing quality customer service.

The EMS fees are small, of course, compared to the amount of money that will be saved with just one use!

• What happens if the item I sent for arrives damaged?

First of all, be extra careful to examine the material when it arrives. UPS is responsible for damage done during shipment and it will be important for you to inspect and, if necessary, refuse the shipment due to damage.

However, if the item is damaged, or simply not what you had ordered, please let us know by phone or email. The member that sent the item to you will be responsible for making things right. Our office will assist you in this process. EMS is committed to making the entire process run as smoothly as possible. This will include enforcing strict membership rules regarding shipment and the quality of materials.

• How does this work?

Emergency Material Services is in business to provide an easy way for you to save money. The materials that you have left over after each job were once worthless to you unless you found a need for them on another job. Why not sell them to someone who really needs them?

By entering your inventory into our website, you join hundreds of solid surface fabricators - all looking for the odd sizes and colors that you may have available. When they see your item and purchase it - all for the same price per square foot - you simply pack the item, sit back and wait for UPS to pick it up, and then simply wait for a check. There is no need to bid, negotiate, or travel.

If you are the buyer, the process could not be simpler. Find the item, purchase it, and wait for it to arrive. Presto! You have saved a lot of money, and you have the perfect size for your next installation. No need to fool around with auctions, classifieds, or a large storage bill!

• What if I cannot find what I am looking for?

The beauty of EMS is that it is a dynamic site - always adding inventory. Put the item you are looking for in your "Wish List" and watch what happens! Remember - EMS is being constantly monitored by an entire country of solid surface fabricators.

• Who sets the material piece price?

EMS sets the price on all materials based upon the latest in wholesale pricing. Holding to a level pricing policy such as this insures that everyone is treated fairly.

• In setting the $29.95 per month charge, how many square feet did you project a plan participant would have to sell to break even?

A participant would only have to sell 26 square feet of material annually to break even! Judging by responses from our members, that is only a small fraction of what you have available to sell.

• What shipping container would you recommend to minimize breakage?

UPS will accept a simple cardboard and stretch-wrap package. We have confirmed that this is a safe and efficient way to ship solid surface materials.

• What is the maximum sheet size that can be shipped?

Currently, the maximum size is 50" x 30". However, please keep in mind that sizes larger than this are available through the distributor and the availability of smaller sizes are the purpose of EMS.

• How will I know that the material is available and ready to ship?

You will receive a fax confirmation with ship date.

HOURS: 8:30-4:30 M-F (Eastern Time)
1-888-962-8374






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-962-8374)